Everything we print is guaranteed. If you are not satisfied with our work, return it to us and we will either reprint it, provide you a credit, or issue a refund.
SELLING THE HIGHEST QUALITY PRINTED PRODUCTS
We have high standards, and our goal is to sell the highest-quality printed products we possibly can. We define quality by evaluating the finest papers, purchasing earth-friendly inks and consumable products, hiring talented employees, and building reliable workflow systems that enable us to hit demanding deadlines.
Extraordinary Service We go to extraordinary lengths to satisfy and delight our customers. We earnestly try to meet or exceed your expectations on every single printed document you purchase from us. We know that by doing so, our customers will become an advocate for our business. Advocates do more than just buy printing. They talk about it with their friends and business associates.
Meaningful Value We offer value to our customers by providing them with high-quality printing, on time, on budget, and with a competitive price. We are constantly challenged to improve the value proposition for our customers.
We believe in giving back to our local communities. Our contributions, leadership and volunteer efforts help create stronger, healthier places for our customers, employees, families and friends to work and live.
How We Help
Print 2 Mail Partners a division of IMC maintains a strong philanthropic principle and gives back to the community whenever possible. While we donate to national organizations like the Make A Wish Foundation, the fight against Breast Cancer and the American Red Cross, our core focus is to support our local Schools, animal welfare organizations and local community projects.
Over the years IMC has donated and helped raise hundreds of thousands of dollars for local community organizations. In addition to raising and donating money, our employees are also generous with volunteering their time.
HOW WE’RE TRYING TO SAVE OUR PLANET
Through the years, we have been a leader in managing our business in a way that impacts the environment in a friendly, positive, and thoughtful manner.
We have implemented the following Environmental Vision and Management Policy:
When we can we purchase paper from companies that harvest trees from decades-old tree farms specifically planted, harvested, and replanted to provide an ongoing source of non-public paper pulp. These tree farms not only ensure a sustainable, ongoing paper supply but also assure the land they use will remain undeveloped commercially.
We recycle paper every month.
We use recycled papers whenever possible.
We try to use biodegradable inks and toners that are recyclable.
We use chemicals and solvents that are water soluble, biodegradable, and recyclable. They are sometimes more expensive, but we consider these products to be a wise investment.
We have implemented programs to reduce our electrical consumption and to minimize the use of all raw materials.
A very important way we urge our customers to partner with us in our environmental efforts is by using our digital/Internet ordering, proofing, and reordering system. Use of our digital ordering system enables all of us to save substantial amounts of gasoline and other raw materials.
If you have suggestions about other ways we could further limit our environmental impact, please call us with your ideas.
We work with printers who are certified in one or all of the below:
PEFC - Program For the Endorsement of Forest Certification
SFI - Sustainable Forestry Initiative
FSC - Forest Stewardship Council
TO OUR CLIENTS
To our past, present and future clients:
I personally want to thank you for your interest in Print 2 Mail Partners a division of IMC.
I hope you'll take the time to tour our website. Once you do, I think you'll be surprised to discover the many ways we can help your business grow and prosper.
We are 100% locally owned and operated. Insurance Management Corporation (IMC) has been in business since 1999, and during that time we have helped a few thousand businesses grow and prosper in California and the rest of the country.
If you would like to learn more about our Print 2 Mail Partners division, please feel free to email me at firstname.lastname@example.org. I would be happy to answer any questions you have about our company and would also be grateful for the opportunity to work with your company, so you can see first hand what we are capable of doing.
On behalf of everyone in our Print 2 Mail Partners Division, I extend a warm welcome. I hope to get to know you better in the future.
Here are our favorite customer service quotes.
"There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else." - Sam Walton
"He profits most who serves best." - Arthur F. Sheldon
"Be everywhere, do everything, and never fail to astonish the customer." - Macy's Motto
"If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends." - Jeff Bezos
"Every great business is built on friendship." - JC Penney
"In the world of Internet customer service, it's important to remember your competitor is only one mouse click away." - Doug Warner
"Well done is better than well said." - Benjamin Franklin
"If you don't care, your customer never will." - Marlene Blaszczyk